Technical and Sustaining Support

CE offers the most comprehensive package in the industry.

Service offered include:

  • 24 hours per day - On-site support with call escalation
  • 8 hours per day - Monday through Friday - On-site support with call escalation
  • Off-site support (sustaining) 24 hours a day/7 days a week/365 days a year with various on-site response packages (2 hour, 4 hour, 8 hour, 24 hour, etc)
  • Telephone Coverage 24 hours per day with pager/cellular support

CE maintains records on every equipment being served. Our ISO9000 system requires us to perform continues analysis on equipment performance and customer satisfaction.