Technical and Sustaining Support
CE offers the most comprehensive package in the industry.
Service offered include:
- 24 hours per day - On-site support with call escalation
- 8 hours per day - Monday through Friday - On-site support with call escalation
- Off-site support (sustaining) 24 hours a day/7 days a week/365 days a year with various on-site response packages (2 hour, 4 hour, 8 hour, 24 hour, etc)
- Telephone Coverage 24 hours per day with pager/cellular support
CE maintains records on every equipment being served. Our ISO9000 system requires us to perform continues analysis on equipment performance and customer satisfaction.