Infraestructure
Capris Corp. has more than 15 000 sq. meters (~161 500 sq ft) of facilities in 4 different countries (Costa Rica, El Salvador, Guatemala and Mexico) and has a workforce of more than 285 direct employees (Updated to Q3 2009).
Networking
- Fully integrated information systems
- Customer Relationship Management Systems to track quality of service provided to each customer
- Local and remote access for all employees
- On-line sales performance monitoring
Communication
- Both service and sales staff can be reached by either email, phone or pager
- Email accounts for every individual
- Customer e-Support via Internet
- 24x7x365 customer support over the phone